Privacy Policy

This Privacy Policy applies to all personal data collected by mt9661 through the website located at https://mt9661.cam (the "Platform"), including any subdomains, mobile applications, customer service channels, and related services. This policy should be read in conjunction with our Terms & Conditions, which govern your use of the Platform.

mt9661 operates as an international online gaming platform primarily serving players in Indonesia. We recognize that Indonesian players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This policy reflects our commitment to data protection best practices and compliance with internationally recognized privacy standards.

If you have any questions or concerns about how your personal data is handled, or if you wish to exercise any of the rights described in this policy, please contact us using the details provided in Section 15.

For the purposes of applicable data protection law, mt9661 is the data controller responsible for your personal data. This means we determine the purposes and means of processing your personal information collected through the Platform.

Our registered contact details for data protection inquiries are as follows:

• Email: [email protected]
• Platform: https://mt9661.cam
• Support Hours: 24/7 via live chat, 08:00–22:00 WIB (UTC+7) via email

mt9661 collects various categories of personal data to provide, maintain, and improve our services. The types of data we collect include:

4.1 Direct Interactions

You provide personal data directly to mt9661 when you:

• Register for an Account on the Platform
• Complete Know Your Customer (KYC) identity verification
• Make a deposit or request a withdrawal
• Place bets or play games
• Claim a bonus or participate in a promotion
• Contact customer support via live chat, email, or other channels
• Subscribe to marketing communications
• Submit feedback, reviews, or survey responses
• Apply responsible gaming limits or self-exclusion

4.2 Automated Technologies

As you interact with the Platform, mt9661 automatically collects Technical Data and Usage Data through cookies, web beacons, server logs, and similar tracking technologies. This data helps us understand how you use the Platform, diagnose technical problems, prevent fraud, and improve user experience. See Section 10 for detailed information about cookies.

4.3 Third-Party Sources

mt9661 may receive personal data about you from third-party sources, including:

• Identity verification service providers used for KYC compliance
• Payment processors and financial institutions when you deposit or withdraw funds
• Fraud prevention and anti-money laundering screening services
• Analytics and advertising partners (limited to non-identifiable aggregated data)
• Publicly available sources, including company registries and watchlists, where required for compliance purposes

mt9661 processes your personal data for the following purposes:

5.1 Account Management & Service Delivery

• To create and maintain your Account
• To verify your identity and age (minimum 21 years) as required by law
• To process deposits, withdrawals, and internal account transfers
• To enable you to place bets and play games on the Platform
• To calculate and credit winnings, bonuses, and promotional rewards
• To provide customer support and respond to your inquiries

5.2 Security & Fraud Prevention

• To detect, investigate, and prevent fraudulent transactions and account activity
• To monitor for bonus abuse, multi-accounting, and terms violations
• To comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations
• To enforce our Terms & Conditions and protect the integrity of the Platform
• To maintain audit logs and transaction records as required by gaming regulations

5.3 Platform Improvement & Analytics

• To analyze usage patterns and user preferences to improve game offerings and Platform features
• To conduct A/B testing and optimize user experience
• To develop new products, services, and features based on player behavior
• To generate aggregated, anonymized reports for internal business intelligence

5.4 Responsible Gaming

• To monitor for problem gambling behavior and intervene when necessary
• To enforce deposit limits, loss limits, session limits, and self-exclusion requests
• To provide access to responsible gaming tools and support resources
• To comply with safer gambling regulations and industry codes of conduct

5.5 Marketing & Communications

• To send you promotional offers, bonuses, and personalized recommendations (only if you have opted in)
• To notify you of new games, features, and platform updates
• To conduct player surveys and request feedback
• To administer referral programs and VIP reward schemes

5.6 Legal & Regulatory Compliance

• To comply with licensing requirements and gaming authority requests
• To respond to valid legal process (court orders, subpoenas, regulatory investigations)
• To maintain required records under financial services regulations
• To report suspicious transactions to relevant authorities when legally obligated

mt9661 processes your personal data only where we have a lawful basis to do so. Our legal bases for processing include:

• Contractual Necessity: Processing is necessary to perform the contract between you and mt9661 (i.e., to provide gaming services, process payments, and maintain your Account as set out in our Terms & Conditions).
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including gaming licensing requirements, AML/CTF obligations, age verification mandates, and tax reporting duties.
• Legitimate Interests: Processing is necessary for our legitimate business interests — such as fraud prevention, platform security, improving user experience, and analyzing business performance — provided these interests do not override your fundamental rights and freedoms.
• Consent: Where required by law, we obtain your explicit consent before processing certain data types (e.g., sending marketing communications, placing non-essential cookies). You may withdraw consent at any time.

mt9661 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients where necessary to operate the Platform and comply with legal obligations:

7.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including payment processing (bank and e-wallet integrations), identity verification (KYC providers), cloud hosting and data storage, customer support platforms, fraud detection and AML screening, email delivery services, and analytics tools. These providers are contractually obligated to protect your data and may only use it for the specific services they provide to mt9661.

7.2 Game Providers

When you play games on the Platform supplied by third-party studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft), limited data (such as your username, bet amounts, and game outcomes) is shared with those studios to enable gameplay. Game providers are subject to strict data protection obligations under their contracts with mt9661.

7.3 Regulatory Authorities

mt9661 may disclose your personal data to gaming regulatory bodies, financial intelligence units, tax authorities, and law enforcement agencies where required by law or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other illegal activity.

7.4 Legal Process

We may disclose personal data in response to lawful requests by public authorities, including to meet national security, law enforcement, or court order requirements. We will challenge overly broad or inappropriate requests where legally permitted.

7.5 Business Transfers

In the event that mt9661 is involved in a merger, acquisition, asset sale, or similar corporate transaction, your personal data may be transferred to the acquiring entity. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

mt9661 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, accounting, and reporting obligations. Specific retention periods include:

• Active Accounts: Data is retained for the duration of your Account's active status and for a period following closure as required by gaming regulations (typically 5-7 years).
• Financial Records: Transaction data, deposit and withdrawal records, and payment information are retained for at least 7 years to comply with AML regulations and tax law.
• KYC Documents: Identity verification documents are retained for a minimum of 5 years following Account closure or the last transaction, whichever is later, as required by anti-money laundering law.
• Marketing Communications: If you opt out of marketing, we will suppress your contact details from promotional lists but retain a record of your opt-out preference indefinitely to ensure we do not contact you again.
• Responsible Gaming Records: Self-exclusion requests and responsible gaming limit settings are retained permanently to honor your choices even if you attempt to reopen an Account.

Once the applicable retention period expires, mt9661 will securely delete or anonymize your personal data unless ongoing retention is required by law or necessary to resolve disputes or enforce our agreements.

mt9661 employs industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the Platform is encrypted using TLS 1.2 or higher. Passwords are hashed using strong cryptographic algorithms and are never stored in plain text.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis. Employee access is logged and monitored.
• Network Security: The Platform infrastructure is protected by firewalls, intrusion detection systems, and regular security audits.
• Secure Storage: Data is stored in secure data centers with physical access controls, redundancy, and backup procedures.
• Vendor Management: All third-party service providers handling personal data are assessed for security compliance and bound by confidentiality agreements.
• Incident Response: mt9661 maintains a data breach response plan and will notify affected users and relevant authorities in accordance with applicable law if a breach occurs.

mt9661 uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform, analyze usage, and deliver personalized content. A cookie is a small text file stored on your device that allows the Platform to recognize you on subsequent visits.

10.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly. These cookies enable core functionality such as security, session management, and access to secure areas. The Platform cannot operate without these cookies.
• Performance Cookies: Collect anonymous information about how visitors use the Platform, such as which pages are visited most often and whether error messages are displayed. This helps us improve Platform performance.
• Functionality Cookies: Remember your preferences and choices (such as language preference) to provide a more personalized experience.
• Marketing Cookies: Track your activity across websites to deliver relevant advertisements and measure campaign effectiveness. These cookies are only placed with your consent.

10.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies or to alert you when a cookie is being set. However, if you disable essential cookies, some parts of the Platform may not function properly. Note that opting out of marketing cookies does not mean you will stop seeing ads — you will simply see less relevant, generic advertising.

10.3 Third-Party Cookies

Some cookies on the Platform are placed by third-party service providers (such as analytics platforms and payment processors). mt9661 does not control these third-party cookies and recommends reviewing their respective privacy policies.

Depending on your jurisdiction, you may have the following rights regarding your personal data. mt9661 respects these rights and provides mechanisms to exercise them:

11.1 Right of Access

You have the right to request a copy of the personal data we hold about you. You may also request information about how your data is processed, who it is shared with, and how long it will be retained.

11.2 Right to Rectification

If you believe any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most Account information directly through your Account settings.

11.3 Right to Erasure ("Right to Be Forgotten")

You may request that we delete your personal data where: the data is no longer necessary for the purposes for which it was collected; you withdraw consent (where consent is the lawful basis); you object to processing and there are no overriding legitimate grounds; or the data has been unlawfully processed. Note that we may be required to retain certain data to comply with legal obligations (e.g., AML record-keeping requirements).

11.4 Right to Restriction of Processing

You may request that we limit how we use your personal data in certain circumstances, such as while we verify the accuracy of disputed data or while we assess whether our legitimate interests override your objection to processing.

11.5 Right to Data Portability

Where technically feasible, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider.

11.6 Right to Object

You may object to processing of your personal data where we rely on legitimate interests as the lawful basis. You have an absolute right to object to processing for direct marketing purposes at any time.

11.7 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

11.8 Exercising Your Rights

To exercise any of these rights, please contact our support team at [email protected] with your request. We will respond within 30 days and may require verification of your identity before processing your request. There is no fee for most requests unless your request is manifestly unfounded, excessive, or repetitive.

mt9661 operates as an international online gaming platform. Your personal data may be transferred to, stored in, and processed in countries outside of Indonesia, including jurisdictions that may not offer the same level of data protection as Indonesian law.

Where we transfer personal data internationally, we implement appropriate safeguards to ensure your data remains protected, including:

• Relying on adequacy decisions issued by relevant data protection authorities
• Using standard contractual clauses approved by international data protection regulators
• Ensuring that recipients are subject to binding corporate rules or certification under recognized privacy frameworks
• Obtaining your explicit consent where required by law

If you would like further information about the safeguards we apply to international data transfers, please contact us using the details in Section 15.

The mt9661 Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register for an Account, use the Platform, or provide any personal information to us.

If we become aware that we have inadvertently collected personal data from an individual under 21, we will take immediate steps to delete that data and close the associated Account. If you believe we have collected data from a minor, please contact us immediately at [email protected].

mt9661 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will provide prominent notice on the Platform homepage and, where appropriate, notify you via email or in-platform notification.

The "Last Updated" date at the top of this policy reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to any changes, you must cease using the Platform and may request Account closure.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way mt9661 handles your personal data, please contact us through the following channels:

• Email: [email protected] — data protection inquiries are prioritized and typically receive a response within 24 hours.
• Live Chat: Available 24/7 via the live chat widget on the Platform for general privacy questions.

For formal data subject access requests or complaints about how your data has been handled, please submit your request in writing via email. We will acknowledge receipt within 24 hours and provide a substantive response within 30 days.

If you are not satisfied with our response to your data protection concern, you may have the right to lodge a complaint with a supervisory data protection authority in your jurisdiction.